Project 03 · Transportation Audit Customer Intelligence

Your customers ask.
SmartKid answers.

Natural language customer intelligence for transportation audit companies. Customers describe their issue in plain English — SmartKid queries your live database and responds instantly, accurately, without hold music.

80%
queries resolved without a call
<3s
average response time
60%
reduction in support headcount
Live demo below — powered by Claude AI with a simulated transportation audit database. In production, SmartKid connects directly to your live systems. Try the suggestion buttons or type your own question in plain language.
SmartKid · Customer Portal
AI LIVE
SK
Hi — I'm SmartKid. I have real-time access to your invoice, payment, shipment, and dispute records.

Just tell me what's going on in your own words. No invoice numbers needed. Try something like:

"I sent an invoice to ABC Freight in June for about $95K and something looks off with what I was paid."
Not resolved? Create a support ticket — callback within 30 minutes.
Powered by Claude AI · Simulated database · No real customer data used
How it works

Three steps. Zero friction.

01
Customer asks in plain language
No forms, no dropdown menus, no invoice number required. They describe the situation exactly as they would to a human agent — vague, incomplete, in any order.
02
SmartKid queries your live data
SmartKid understands the intent, generates precise database queries, fetches real-time data from your systems, and assembles the complete picture — in under 3 seconds.
03
Customer gets a clear answer
A plain-English response grounded in live data. Follow-up questions welcome. If SmartKid can't fully resolve it — a pre-loaded support ticket is created automatically.
Integration

Connects to what you already have.

What SmartKid needs from you
  • Your database schema — tables, fields, relationships
  • Read-only database credentials or API access
  • List of your top 20 customer query types
  • Your ticketing system webhook or API
What you get in return
  • Embedded web portal — one script tag on your site
  • Natural language → live database → plain English answer
  • Auto ticket creation with full context pre-loaded
  • Query logs and analytics dashboard
Security by design
  • Read-only access — SmartKid never writes or deletes
  • All queries validated before execution
  • API key held server-side — never exposed to browser
  • Rate limiting, audit logging, IP controls
Timeline
  • Week 1 — schema review and query definition
  • Week 2 — integration and internal testing
  • Week 3 — pilot with a subset of real customers
  • Week 4 — full deployment and monitoring

Ready to let SmartKid
handle the queue?

Currently seeking pilot partners in transportation audit. Integration takes weeks, not months.

Get in touch →